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Degraded Service

Jun 18 at 09:57am BST
Affected services
Orca Scan Web Application
Orca Scan API
Barcode Image API

Resolved
Jun 18 at 09:57am BST

We experienced a degraded service due to an outage with a service provider. The issue has now been resolved. However, please be aware that services may be slower than usual throughout the day. We expect performance to improve over the next couple of hours.